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Designed for a perfect fit, this 2011 Audi Q5 Genuine Rear Floor Mat Set helps protect the Q5's original carpet from wear and tear. The mats are made from durable material and are easy to remove and clean.
To return products, please fill out the following request form:
Refunds for parts purchased through this website will be issued only in accordance with this section and only on the part itself minus any discounts and/or restocking fees. Outgoing shipping charges are not refundable for any reason. In order to receive a refund, you must contact us by email.
All returns require authorization in order to be processed.
You can request a return within 30 days of the original order date. Returns requested after 30 days will not be honored.
We will not accept returns in the following events:
If you return a part for any reason other than our error, you agree to pay a 20% restocking fee, which will be deducted from your refund and you are also responsible for the return shipping.
All Genuine floor mats carry a 30-day warranty.
Our Ubermats carry a Limited Lifetime Warranty.
Receive free standard ground shipping on all orders within the contiguous United States (excluding AK, HI, and APO/FPO/DPO addresses; shipping fees will be charged for these addresses). All free shipping orders will be shipped to home addresses using either standard U.S. Postal Service, UPS or FedEx ground, at Our discretion. Free shipping does not apply to (i) international orders and (ii) enhanced shipping options, such as next-day air, second-day air, and freight (freight may apply to overweight/oversized items). Free shipping is limited to items that are purchased through this Website. Customer is solely responsible for payment of all charges, duties, fees, and taxes on freight orders, international orders, or other orders. We reserve the right to end or change this free shipping offer at any time without notice.